Airport Smart Assistant YH-SZR02-JC
Airport Smart Assistant is a smart self-service device designed specifically for airport environments. This unit features a 65-inch high-definition touch screen with overall dimensions of 111 cm × 65 cm × 195 cm. It is equipped with a realistic digital human interaction system, integrating multi-modal noise reduction and directional narrow-beam audio reception. Passengers can engage in real-time conversation with the virtual cabin crew via the touch screen, supporting flight status inquiries, travel guidance, and general service consultations.
- Overview
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Product Advantages
24/7 Service: The digital human is available around the clock, filling service gaps during non-operational hours.
Efficient Crowd Diversion: Reduces queuing pressure at information counters.

Intuitive & Friendly Interaction: A realistic human image lowers the learning curve for passengers; supports multiple languages.
Compact Footprint: Flexible placement throughout the terminal, adapting to airport spatial layouts.

Flight Information Inquiry: Quickly retrieve real-time flight status, gate assignments, delay updates, and more.

Travel Guidance: Provides wayfinding for check-in, security, baggage claim, restrooms, transport interchanges, and other terminal points.

Service Consultation: Answers common civil aviation questions regarding baggage regulations, ticket policies, boarding requirements, and special passenger services.

Multi-modal Noise Reduction: Accurate recognition in noisy environments by combining audio algorithms with multi-modal sensing to intelligently filter ambient noise and bystander speech.
Directional Audio Reception: Focuses on valid human speech directly in front, with a ±15° narrow beam to precisely capture the user's voice and effectively shield interference from the sides and rear, avoiding false triggers.
