EN
Medical Service Assistant YH-SZR02-YY
It is equipped with a touch display and a medical digital human interaction system, integrating multi-modal noise reduction and directional narrow-beam audio reception. The virtual triage staff delivers human-like communication. It provides patients with department triage, registration process guidance, hospital wayfinding, and pre-visit instructions. Placed in outpatient lobbies, it shares the workload of nursing triage staff and optimizes the patient experience.
- Overview
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Product Advantages
Department Triage: Matches patient symptoms to the appropriate department, helping patients seek precise care.
Registration Process Guidance: Explains online/offline registration channels, steps, and appointment-related considerations.
Hospital Wayfinding: Provides directional routes to clinics, labs, pharmacies, entrances/exits, and other internal points.
Pre-visit Information: Answers questions on waiting requirements, exam preparation, billing, and follow-up arrangements.
Multi-modal Noise Reduction: Accurate recognition in noisy environments by combining audio algorithms with multi-modal sensing to intelligently filter ambient noise and bystander speech.
Directional Audio Reception: Focuses on valid human speech directly in front, with a ±15° narrow beam to precisely capture the user's voice and effectively shield interference from the sides and rear, avoiding false triggers.
