Recently, smart government service terminals by Yuhao Wantong have been deployed at the new site of Siming District Government Service Center, bringing a modern and intelligent service experience to enterprises and residents in the district.
We are jointly building a new-type government service hall featuring comprehensive functions, excellent experience, high technology and efficient operation management, promoting a comprehensive upgrade of government services in Siming District from efficiency to warmth.
Government AI Digital Human
Supports natural language interaction, provides real-time answers to FAQs such as service guides and document checklists, and accurately guides users to corresponding windows or self-service terminals.
This “AI Assistant” helps the public handle affairs easily and efficiently, greatly reducing the pressure on consultation windows.
By intelligently reconstructing business processes and strengthening data sharing, the service front-end is extended forward.
More than 70% of the application form can be auto-pre-filled, expanding the coverage of “one-stop intelligent government services” to more high-frequency items.
Deeply integrates cross-departmental and cross-category business processes, enabling one-window acceptance for high-frequency items.
Intelligent pre-review ensures one-time completion, truly achieving the service goal of “entering one door to handle all affairs”.
Equipped in the comprehensive service hall, this terminal relies on high-definition video connection and dual-screen sharing technology to build an online virtual window.
It provides full-process guidance and agency services integrating consultation, direction and handling.
The 7×24 self-service zone is equipped with 24-hour intelligent access cabinets, breaking time limits of government services and realizing “anytime submission, convenient pickup”.
Citizens can submit materials or collect results after work, on weekends or holidays, truly realizing “government services non-stop”.
Clearly displays service distribution on each floor to help the public quickly locate required services.
It also presents the achievements of Siming District’s “One Network Unified Management” and the operation of the Enterprise Service Center, providing real-time data support for administrators.
Through big data analysis, the government service center can accurately grasp business handling status, optimize resource allocation and improve service efficiency.
In the future, Yuhao Wantong will further expand application scenarios of smart terminals, expand the coverage of services, and enhance the intelligence level of systems, so that more enterprises and citizens can enjoy the convenience brought by digital reform.
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