Public Service Centers just got smarter with our new Intelligent Self-Service Terminals — revolutionizing how services are delivered, making processes faster, simpler, and more accessible than ever before.
Powered by advanced information technology, our Intelligent Self-Service Terminals streamline the entire service journey — from appointment booking and consultation, to document submission, approval feedback, and cross-regional collaboration. We’ve redefined efficiency with game-changing features:
364 OCR-recognizable electronic forms: No manual submission required, eliminating redundant paperwork.
174 types of electronic certificates: Reduced document requirements through automatic verification and comparison.
Cross-regional remote video interaction: Zero-latency communication, connecting users with support instantly.
66 electronic seals for approval decisions: Instant stamping, no waiting for manual authorization.
Currently deployed across China, these terminals enable direct access to 3,514 services from 97 municipal and district-level government departments. Citizens and businesses can now enjoy the same high-quality public services — right at their doorstep — as they would at the central government service center.
Powerful functionality doesn’t mean complicated operation. Our terminals are designed for ultimate ease of use: simply scan your ID card, complete identity verification with a single tap and photo capture, and access a wide range of services — from company registration to real estate information inquiry. We’re making government services more convenient, reducing travel time and lowering administrative costs for everyone.
“For users who are unsure about application requirements or required documents, the one-click call function connects them with back-end staff via video — enabling face-to-face support from a distance,” said a young staff member at the public service center. “This significantly improves processing efficiency, shortens wait times, and eliminates the need for multiple visits or repeated document submissions.”
We’re bringing public services closer to the people — and our terminals go beyond government use. They’re also proven to boost efficiency in healthcare, banking, and commercial sectors, delivering a more convenient experience across industries.
Upgrade your public service delivery with our Intelligent Self-Service Terminals — where efficiency meets accessibility, and convenience is redefined.
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